Terms and Conditions

This website is operated by Kamil Store Smartphone by Ehsan Kamil (VAT IT07299410485), Pontedera (PI), Italy. By browsing, registering, or placing an order you accept these terms.

You must provide accurate registration details and keep your credentials secure. You are responsible for activity under your account. We may suspend accounts used for fraud, abuse, or violation of these terms.

Product descriptions, images, and prices are shown in the selected currency where available. An order is confirmed when you receive an order confirmation. We may cancel or refuse orders in case of stock unavailability, pricing errors, or suspected fraud.

We accept the methods shown at checkout: card, PayPal, bank transfer, and instalment plans through Klarna and Scalapay. Card and instalment payments are handled by our payment providers; full card details never reach our servers. An instalment plan is an agreement between you and that provider, subject to their approval and their terms, and any fee they charge is shown before you confirm the order. Prices include VAT where applicable. Orders paid by bank transfer are dispatched once the funds have cleared.

Delivery times and shipping costs are shown at checkout and may vary by destination and method. Risk passes to you upon delivery to the address you provide or upon pickup, according to applicable law.

If you are a consumer, you have 14 days from the day you receive the goods to withdraw from a distance purchase without giving a reason, under the Italian Consumer Code. Tell us within that period using the contact details on this site, then send the goods back within 14 days of telling us. Goods must be complete, with all accessories and documentation, and in a condition that still allows resale. We refund what you paid, including standard delivery, within 14 days of receiving the goods back or of proof that you sent them. Return postage is at your expense unless the goods are faulty or not as described. The right does not apply to sealed audio-visual media or software once unsealed, or to goods made to your specification.

Statutory consumer rights under Italian and EU law apply to eligible purchases. Warranty and repair services may be offered as described on the product page or in your order confirmation. Contact us at infokamilstore@gmail.com or +39 350 999 9989 for assistance.

Used and refurbished devices are sold tested and graded. Each listing states its grade and the cosmetic condition that grade describes; photographs illustrate the grade rather than the individual unit unless a listing says otherwise. Battery wear, light marks, and other signs of use consistent with the stated grade are not defects. Used devices carry a twelve-month warranty of conformity, the shorter period permitted for second-hand goods under Italian law. Accessories supplied with a used device may be compatible equivalents rather than original sealed packaging, and the listing says so where that applies.

Repair bookings and trade-in valuations are quotes, not final prices. A repair quote may change once we open the device; we contact you for approval before doing any work beyond the quote. A trade-in offer is based on the condition you declare and is confirmed after we inspect the device — if it differs from your description we send a revised offer, which you are free to refuse and have the device returned. Back up your data before handing a device to us: we are not responsible for data left on a device, and repair or refurbishment may erase it.

To the extent permitted by law, Kamil Store Italia is not liable for indirect damages. Mandatory consumer protections remain unaffected. These terms are governed by Italian law; the courts of Pisa have jurisdiction where permitted, without prejudice to mandatory consumer venues.